Trải nghiệm - Review - Đánh Giá Khách Sạn Mercure Hanoi La Gare - mới nhất 9/2024

The room was tidy and the service was satisfactory.

The hotel staff is friendly, lovely, and offers reasonable prices. The rooms are clean and beautiful.

Friendly staff, technician Mr. Nam, luggage repair

The accommodations feature pristine rooms housed in an elegant French-inspired building. Each room is tastefully furnished, offering a cozy ambiance with higher floors boasting scenic views of Hanoi. Conveniently located near Hanoi station but outside the Old Quarter, my initial room assignment was on the 2nd floor, overlooking an unappealing backyard view. Upon expressing my preference for a higher floor, the reception regretfully had no alternative rooms available. However, on the 3rd day, they proactively notified me of an available room on the 8th floor (second highest), which I gladly accepted. Kudos to the team for their initiative! The staff's proficient English and assistance in arranging airport taxis and coordinating my day trip with a tour company were commendable. Dining experiences were not reviewed, though hotel prices were predictably steep. An international menu is offered, and the gym, while compact with limited equipment, suffices. Guests are advised to avoid 2nd-floor rooms due to occasional noisy events in the function room. Recommended for its comfortable rooms and courteous staff.

The room isn't huge, but it's cozy with a comfy bed. The staff is exceptionally friendly and helpful. However, the breakfast options are limited; there's room for improvement.

Excellent services!

The staff is very enthusiastic, and the hotel is consistently clean

Convenient transportation, clean and tidy rooms, and friendly and helpful staff.

The staff is warm and attentive, providing excellent service. The rooms offer supreme comfort and breathtaking city vistas.

Excellent hotel with friendly staff, offering a superb breakfast featuring plenty of fresh fruits. Ideal choice for business travelers due to its proximity to Hanoi's Old Town. I will definitely return.

Ideal destination for Npt customers visiting Vietnam

The place is clean and comfortable but quite distant from the real downtown, more suited for business purposes than tourism.

Friendly and enthusiastic staff. Rooms are well-appointed and luxurious.

Incredible team, well-appointed rooms, ideal position, thoroughly enjoying my stay.

Friendly and attentive staff, very comfortable

雖然房間小，但衞生情況很好，乾淨整潔。周圍有幾個使館，讓人倍感安全。酒店附近有不少各類餐館可供選擇。前台人員很熱情，推薦的地方都很棒。

地理位置非常好，服務意識也非常好，但是不會説中文英文説的也不行，説酒店接送機其實是要付費的，Wi-Fi免費，沒有早餐，酒店的細節還要改進比如床單沒有清洗乾淨，當地時間早8:00樓上會有施工的事，洗漱間的水非常的弱洗漱要花很長時間。

酒店很乾凈，居住感受非常非常舒適，非常推薦

房間衞生乾淨、早餐很好👍，位置便利

很nice，早餐很好，有個歐洲美洲大媽團同時入住

酒店的服務很好，位置也很好，設施稍微有點舊但是保潔打掃的一塵不染，肥皂架子都是發光的，服務很好很耐心，鋪了蜜月佈置還送了好吃的提拉米蘇蛋糕🍰前台小哥一直半夜給我送水也不嫌我煩😂我每天額外多要2瓶水都不收錢，富國島Novotel就得收錢😓性價比很高

安全，交通便利

The room was a bit small. ITs for single traveller. The location was excellent. very close to the old quarter. Limited breakast

The room was a bit small. ITs for single traveller. The location was excellent. very close to the old quarter. Limited breakast

Stayed here for many times. Not too far from Hanoi Train station

Stayed here for many times. Not too far from Hanoi Train station

Great stay at Mercure, it was the 3rd time to be hosted there, helpful and professional staff, clean and comfortable room and convenient location.

Great stay at Mercure, it was the 3rd time to be hosted there, helpful and professional staff, clean and comfortable room and convenient location.

房間感覺還不錯的

－切都很滿意，早餐非常豐富，服務員服務周到。